Grievance Redressal

Purpose

This channel is intended for complaints, service concerns, website issues, admission-process concerns and other matters that a visitor or student wishes the institute to review formally.

How to submit a grievance

• Email the grievance to info@assaminstituteofnursing.org with the subject line “Grievance Redressal”.
• You may also contact the Grievance Redressal office on +91 94354 66284 during Mon – Sat · 9:00 AM – 5:00 PM.
• For a useful review, include your name, contact details, the relevant programme or service, a concise description of the issue, the date or reference number if available, and the outcome you are seeking.

What happens next

• The grievance should be acknowledged and directed to the appropriate institutional office where practicable.
• The institute may request additional information where it is necessary to investigate the matter.
• Matters involving examination, registration or regulatory decisions may need to be referred to the competent council or authority.
• Do not send passwords, payment-card details, one-time passwords or unnecessary medical information by ordinary email.

Emergency matters

This website channel is not an emergency medical or emergency-response service. For an immediate emergency, contact the appropriate local emergency service or healthcare facility.